Legal
Privacy Policy
Last updated · May 2026
Who we are
Lash Patisserie ("we", "us", "our") sells reusable cosmetic-grade lash clusters, bond, tools and educational resources. You can reach us anytime at info@lashpatisserie.com.
What we collect
- Order & contact details — name, email, shipping address and phone number when you place an order through our website or via TikTok Shop.
- Payment information — handled directly by our payment providers (Shopify Payments, TikTok Shop). We never see or store your full card details.
- Usage data — basic analytics about how the site is used, such as pages visited and device type, to help us improve the experience.
How we use it
- To process and fulfil your orders.
- To respond to your questions and provide customer support.
- To send you updates about your order, and — only if you've opted in — occasional product news.
- To improve our products, site and content.
Who we share it with
We share the minimum information needed with trusted partners that help us run the business — Shopify (storefront, payments), TikTok Shop (UK fulfilment), shipping carriers, and email providers. We never sell your personal data.
Your rights
You can request a copy of the data we hold about you, ask us to correct it, or ask us to delete it. To do so, email info@lashpatisserie.com and we'll respond within 30 days.
Cookies
We use a small number of cookies to keep your cart working and to understand site usage in aggregate. You can disable cookies in your browser at any time.
Contact
Questions about this policy? info@lashpatisserie.com — or message us on Instagram or TikTok.